Cancellations & Refunds
At Dope Bombay Co, we are dedicated to providing high-quality products and exceptional customer service. Our Cancellation & Refund Policy is designed to ensure fairness and transparency in the event of the need to cancel an order or seek a refund.
Cancellations: You have the option to cancel your order if it has not yet been shipped. To request an order cancellation, please promptly contact our customer service team. You can reach our customer service team at [email protected] or by calling us at 7058200251. Please provide your order details, including the order number, your name, and contact information, to expedite the cancellation process. Upon receiving your cancellation request, our team will confirm the cancellation via email. If the order has not been shipped, you will be eligible for a full refund.
Refunds: In the event that you receive a product that is defective or damaged, you are eligible to request a replacement within 7 days of delivery. Please contact our customer service team immediately to initiate the replacement process.
For products other than those identified as defective or damaged, return and exchange eligibility is subject to the brand policy. Refer to the specific product’s return policy for details on eligibility, timelines, and conditions.
To initiate a return or exchange, please contact our customer service team within 7 days of delivery. You will need to provide your order number and a description of the issue. If applicable, photographic evidence can be helpful in expediting the process.
For products that are not defective or damaged, the cost of return shipping is the responsibility of the customer. We recommend using a reliable shipping method with tracking for your return or contact us to book the same with an RTO charge.
Refunds for eligible returns will be processed within 7 business days of receiving the returned product and verifying its condition. The refund will be made to the original payment method used for the purchase.
If you have questions or require assistance with the cancellation and refund process, please reach out to our customer service team at [email protected] or by calling 7058200251. We are here to assist you and ensure your satisfaction.
Thank you for choosing Dope Bombay Co. We appreciate your trust in our products and services, and we are committed to delivering the best possible experience to our valued customers.
Cancellations: You have the option to cancel your order if it has not yet been shipped. To request an order cancellation, please promptly contact our customer service team. You can reach our customer service team at [email protected] or by calling us at 7058200251. Please provide your order details, including the order number, your name, and contact information, to expedite the cancellation process. Upon receiving your cancellation request, our team will confirm the cancellation via email. If the order has not been shipped, you will be eligible for a full refund.
Refunds: In the event that you receive a product that is defective or damaged, you are eligible to request a replacement within 7 days of delivery. Please contact our customer service team immediately to initiate the replacement process.
For products other than those identified as defective or damaged, return and exchange eligibility is subject to the brand policy. Refer to the specific product’s return policy for details on eligibility, timelines, and conditions.
To initiate a return or exchange, please contact our customer service team within 7 days of delivery. You will need to provide your order number and a description of the issue. If applicable, photographic evidence can be helpful in expediting the process.
For products that are not defective or damaged, the cost of return shipping is the responsibility of the customer. We recommend using a reliable shipping method with tracking for your return or contact us to book the same with an RTO charge.
Refunds for eligible returns will be processed within 7 business days of receiving the returned product and verifying its condition. The refund will be made to the original payment method used for the purchase.
If you have questions or require assistance with the cancellation and refund process, please reach out to our customer service team at [email protected] or by calling 7058200251. We are here to assist you and ensure your satisfaction.
Thank you for choosing Dope Bombay Co. We appreciate your trust in our products and services, and we are committed to delivering the best possible experience to our valued customers.
